What patient follow-up should look like in a modern optometry practice

A patient who had a good experience will happily come back, if they are reminded. The trouble is that follow-up is the first thing to slip on a busy day, because it depends on someone remembering to do it.

Let the system remember

A recall is simply a promise to get back in touch at the right time. When the practice software holds that promise, due reviews, collection reminders, repeat purchases, it stops depending on anyone's memory and starts happening on its own.

Care that pays for itself

• Automatic recall reminders bring patients back for their next review.
• Collection notifications close the loop on every order.
• A clear history means every conversation picks up where the last one ended.

Done well, follow-up does not feel like marketing. It feels like a practice that remembers its patients, which is exactly why they return.

See how Optivance fits the way your practice already runs.